How to set up the Neckpad Pro
Learn how to download the app, connect your Vulpés device, adjust heat settings (1–100%), set timers, switch modes, and manage updates—directly from your smartphone.
Step 1: Install and set up the app
Download the Vulpés Smartwear App from the App Store or Google Play and create your account.
Step 2: Connect the power bank to the USB and activate it
Plug the power bank into your Heatbelt Pro using the USB cable.
Press the physical button on the power bank – the percentage display should light up.
Step 4: Add the device in the app
Open the app, tap the “+” symbol or “Scan nearby devices”. Select your Heatbelt Pro to connect.
Step 5: Adjust the heat level
You can control the heat (1–100%) directly from the app or by using the physical button on the Heatbelt.
Step 6: After using it
Disconnect the power bank after each use. Otherwise, the battery will slowly drain due to the device’s active Bluetooth connection.
Frequently Asked Questions (FAQs)
Please make sure Bluetooth is enabled on your smartphone. Also check if the power bank is properly plugged in and turned on. If everything seems fine but it still won’t connect, try closing the app completely and reopening it.
The neckpad's Bluetooth module stays active at all times. If the power bank isn’t removed after use, it will continue to drain due to the Bluetooth connection. To prevent this, always unplug the power bank when you're done using the device.