Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been damaged and send back to our service center within 30 days.

Any returns must be in the original packaging with proof of purchase. The customer takes over the costs for the parcel return.

Please be so kind and review the full return policy under Terms > Return Policy.

Products under warranty should be handled with care.

In case of any issue with the product on arrival or during the warranty time please contact our suppot team to get the product repaired, or exchanged.

Please review the full terms of the warranty under Terms > Warranty.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and others.

Our shop cooperates with Payment providers such as PayPal, Klarna and others.

Standard delivery within Germany usually takes ~2-3, within Europe ~5-7 and for international delivery ~7-10 business days.

Please note that the order might be delight due to local customs or other unforeseen events.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!